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When you train employees, you are making a sound investment

Training can include everything from teaching employees basic reading skills to conducting advanced courses in executive leadership. But what are the benefits? How do we maximise those benefits? And how do we achieve this? Sharn Rayner explains ...
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Training can include everything from teaching employees basic reading skills to conducting advanced courses in executive leadership. A lot of training is focused on upgrading and improving an employee’s technical skills.   Other popular training areas are developing interpersonal/relationship skills (whether this is to negotiate better with clients or handle conflicts with prickly people), improving problem solving skills and developing skills to enable an employee to step up within the business (as part of a career management of succession plan).

What are the benefits of training?

  • Results in greater job satisfaction for employees and increases motivation
  • Improves efficiencies in processes, resulting in increased profitability
  • Ensures that your business has the capacity to adopt new technologies and methods, helping you remain ahead of your competitors
  • Increases innovation in strategies, products and/or services
  • Decreases employee turnover
  • Enhances company image and reputation
  • Proactively addresses risk management
  • Useful when introducing multi-skilling, which enables employees to cross over to other areas of work

There are many reasons why a business may undertake training, including the need to fill gaps where there are a lack of skills or experience; making sure that new employees are suitably inducted and have the necessary skills to perform their job functions; keeping your business at the competitive edge; as part of a succession planning programme or scheme to develop high-potential employees; or ensuring that managers and other senior executives have the skills to effectively lead their teams.

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About the author

Sharn Rayner's picture

I began my career in sports development, leisure management, training and coaching. Since then I have developed my skills to focus on working with businesses in the areas of facilitation, organisational development and human resources.

I work with the team to develop and implement the best and most appropriate human resource and organisational development practices – ensuring that businesses we work with improve employee performance, productivity and ultimately through enhanced processes and planning, profitability.

I am a member of the Human Resources Institute of New Zealand (HRINZ). I have a BA Honours in English Literature, a Post Graduate Diploma in Sports Development and training in all aspects of employee selection (including psychometric interpretation, structured interviews, assessment and development centre exercises, assessment design and facilitation, increasing productivity through 360-degree surveys, team-building, career guidance, leadership training, culture and climate surveying, job analysis, competency modelling and human resource metrics). I am currently undertaking a Graduate Diploma in Human Resource Management.