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Like a Virgin - is your marketing as fresh as Madonna's?

Few pop stars and fewer businesses have understood the intricacies of Madonna's genius of reinvention and the inevitable end of the business cycle. Sean D'Souza suggests we can all learn from the branding expert.
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While Madonna soars, everyone else seems to stumble, bumble and disappear down a deep, dark hole.

So, what is it about Madonna Incorporated that has allowed it to consistently reap profits for over 18 years on the trot? And is there something we in business can learn about branding from the chameleon of pop music?

What Madonna Learned from Houdini

Gasp! That's what the audience would do, every time Harry Houdini cheated apparent death. Except that death was a deliberate stroke of genius to keep the name of Houdini alive forever.

Madonna seems to have used the same bag of tricks. Reinventing herself in almost clockwork fashion, she has transmogrified herself successfully into virgin, material girl, boy toy, dominatrix, media maven to working mom. And made big bucks all the way.

Out with the Cabbage, In with the Tomatoes!

Bring out the fertiliser, Madonna's here!

With green-fingered precision and lots of tender loving care, she plays along with Mother Nature. In every phase, Madonna has realised that things change with the season and accordingly dug deep to replant new shoots.

Summer plants die. Shrivel, shrivel, it's a fact of life. You can whine and whimper but if you understand the basis on which Mother Nature works, you can pretty much put it to work in your own business.

Most businesses experience growth both intellectually and physically, yet every business seems to run on summer growth. Never changing, never evolving, they hope Jack Frost will give them a wide berth when the cold days roll along. That doesn't always happen and when the business peters down, it's let's blame the economy time, when all they've done is failed to plan for the end of a business cycle.

Take for instance a big law firm in Auckland, New Zealand. Lots had changed within the firm. It had grown considerably over the years and believed that its outdated logo was the hallmark of the firm.

Simple research showed otherwise. The clients hated it. Fuddy-duddy, they called it. Yet, it had nothing to do with the law firm. The partners and the lawyers were as competent as ever, if not more than before. A simple logo change, some internal and external fix-its and Voila, they could do little wrong!

It had nothing to do with the firm or the quality of its lawyers. They had simply failed to track public opinion that had gone against them. Once they realised it, they could mend it. Once they fixed the logo (among other things), they were reborn.

Replant the Garden, Don't Chop the Trees!

Are we suggesting you reinvent the wheel? Madonna doesn't think so. Like a hardcore brand specialist, Madonna has actually stuck to her brand like glue.

If you look carefully, she stands for RADICALISM. Everything she's done has taken her one step higher on that scale. Every time someone screamed blue murder, Madonna was in the thick of it. She hacked the lawn, and replanted all the flowers choosing shocking pinks and bright orange, understanding all the time that it stayed in line with her true brand image.

Coke, too, tried to reinvent itself, but failed miserably. Why? Because Coke owns the word classic. People loved their Coke. It was owned by us sugar-water drinkers and no one, not even Coca Cola Inc., was going to change it. In short, that's why they failed.

Yet Coke has reinvented itself in several other ways. Its packaging has gone from sexy bottle to cans and then to 2 litre PET bottles without much drama.

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About the author

Sean D'Souza's picture

Sean D'Souza is the driving force behind "PsychoTactics", and an expert on using an understanding of psychology to dramatically increase sales. 12 years ago, he joined an advertising agency called Leo Burnett. The skills he learnt while working with one of the best advertising agencies of the world took Sean on the heady road of copywriting, writing TV commercials (and how to do them in 5 seconds), graphic design, cartoons and web design. The underlying synchronicity was the constant search to find ways to communicate in the simplest, most effective manner. Sean - who is based in Auckland - now offers these skills to others through e-books such as his insightful "The Brain Audit", seminars, in his free newsletter and via his web site.