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Make sure you hire the right person for a job using psychometric assessment

Have you ever hired the wrong person? Or maybe you're afraid to engage your first employee incase you make that mistake? Sharn Rayner explains how you can make a much more informed choice by using psychometric assessment as part of the hiring process.
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We all like to think that we are a great judge of character, and when we make the first poor hiring decision because people ‘on the job’ aren’t what they seemed at the interview, this can shake our confidence in our ability to identify who would be right for our business. Sometimes we just wish we knew a little more about our new employee.

This is where psychometric assessment really comes in to its own. Yes, if you ask your shortlisted candidates to undertake testing, often it will simply confirm your hunches, but it may also raise issues relating to how the candidate will perform in the role, how they will interact with others or even how they like to be managed. All of this is invaluable information which will help you make a good selection choice.

 

What are the benefits?

Psychometric assessment will…

  • Enhance the objectivity of the selection process
  • Standardise the selection process, therefore, putting candidates on an equal footing
  • Provide unbiased, reliable and relevant information concerning the likelihood of job success and job satisfaction
  • Improve the chances of appointing productive, high performing staff
  • Reduce selection errors, reduce staff turnover, reduce training costs, lost opportunities and stress to individuals
  • Give structured and measurable insights into an individual’s likely behaviours and ability levels, probable strengths and areas where further training or initial job support can be offered. This means training can be deployed more effectively 

Extensive research has demonstrated that psychometric assessments are among the best predictors of job performance. By incorporating psychometric assessments into a selection procedure, businesses can enhance the likelihood of employing high performing staff and reduce selection errors. 

Personality assessments can highlight a candidate’s preferred interpersonal style, thinking style and coping style. They can emphasise a candidate’s preference in terms of how they like to manage or be managed. We can also determine how individuals are likely to operate in a team situation. 

Ability assessments consider a candidate’s general reasoning capability (numerical, verbal or abstract) or their ability to critically analysis a situation (numerical, verbal), major factors influencing a candidate’s ability to perform their role. 

Different assessments are used depending on the level and function of the role that the candidate is being considered for. For example for a Sales Representative may undertake an assessment focused on their sales style and what motivates them; a Factory Processor could be assessed on their ability to follow instructions; a General Manager may be assessed on their ability to critically analysis written or financial reports, manage a business strategically and their ability to form relationships. 

Every business has different positions, a different culture and different requirements of their employees. Ideally, every position should be assessed and an appropriate psychometric assessment should be made, based on the specific role. 

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About the author

Sharn Rayner's picture

I began my career in sports development, leisure management, training and coaching. Since then I have developed my skills to focus on working with businesses in the areas of facilitation, organisational development and human resources.

I work with the team to develop and implement the best and most appropriate human resource and organisational development practices – ensuring that businesses we work with improve employee performance, productivity and ultimately through enhanced processes and planning, profitability.

I am a member of the Human Resources Institute of New Zealand (HRINZ). I have a BA Honours in English Literature, a Post Graduate Diploma in Sports Development and training in all aspects of employee selection (including psychometric interpretation, structured interviews, assessment and development centre exercises, assessment design and facilitation, increasing productivity through 360-degree surveys, team-building, career guidance, leadership training, culture and climate surveying, job analysis, competency modelling and human resource metrics). I am currently undertaking a Graduate Diploma in Human Resource Management.