Building a database of potential customers, including email addresses, postal addresses and phone numbers, is invaluable in turning "lookers" into "buyers" through regular communication and/or direct mail.
In today’s online marketing world where social media rules, engagement with your customers is expected online. Blogs are therefore an essential tool to marketing your business.
When you blog, your topics will be found in search engines, helping people to find you. This enables you to connect with other people, which in turn make your business more available to others and reaching more potential customers in the process.
Through blogging, you can write articles informing your customers about your latest news, product offers, promotions, projects and other plans for your business. Customers who are searching for your offers will find you and connect with you.
If you get a lot of questions or inquiries, you can also discuss them in your blog.
A photo or video blog is also possible, where you can display the best of your products.
If you publish good content in your blog and answer questions you can show people that you are an expert in your industry. This will attract people to you. You can also collect testimonials of satisfied customers and feature them in your blog.
A blog enables you to communicate with people, meet potential customers and start a community.
People are able to comment and give their feedback on your products or services. You can help them by commenting back. As your community grows, so does trust in you and your abilities. Having such close contact with your customers will enable you to understand them and their needs better, which, in turn, will help you give a better service or develop a better product.
Because of good content, your blog will help your website rank higher in the search engines, which will in turn help your website to be found by your prospective customers. You should make a list of all the keywords your customers will be searching for and write an article or two on each keyword.
When you write you are sharing with your customers and relating to them on a personal level. Because they get to know you, and can associate a face with a business, they start to trust you. Building credibility like this is invaluable to you and your business as it is a known fact that people buy from those they know and trust.
Totally agree. Blogs are a superb, low cost way to build credibility and are certainly one factor (of 12) that improves your search position and traffic from Google. The setup costs today are a fraction of any website build. The better blog technologies like WordPress are mobile-friendly, including iPhone/Andoid apps to make it easy to update. These blogs are now a full CMS, overtaken 95% of conventional websites in terms of features and even looks.
Research tells us that the fresh content and superior SEO features means a humble 'blog' gets 50-70% more traffic than the average business website.