Working collaboratively with others is different from working on your own - and it's often one of the first challenge any business owner faces when trying to grow their business. Increasingly, the challenge is as much about finding the right tool as it is about learning the right behaviour. Phil Astley shares his experience of one tool which he finds invaluable.

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Are your web site statistics giving you a true picture of who is visiting your site? "Probably not", says expert Chris Price. He sheds light on how referral spam works and explains how it may be impacting on your analytics, and what you can do about it.

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Do you just follow the crowd when the next "flavour of the month" in terms of business wisdom becomes popular? This week's guaranteed-under-two-minute-read has tips and tools to help make sure it really suits your business and will put you in a position to make the most of smarter business thinking in your own enterprise.

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Service based business can be the most difficult in which to measure profitability. All kinds of issues can impact the difference between what is charged to a client and the cost of delivering the service. Sue Hirst has some tips to help you enhance the profitability of yours.

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Heather Douglas

I recently agreed to be interviewed by Kiwi Mum Janine Ogg, co-host of the Get It Done Mum podcast. Janine has kindly invited me to share this with the Bizbuzz community.

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Image courtesy of Mandie LeScum freeimages.com
For years business coaches and leaders have been drumming into us the importance of customer loyalty. But, in actual fact, says Denis Rosen, loyalty isn't what you want from your customer. He explains.

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Are you feeling like the happiness factor has disappeared at work? And productivity, efficiency and absenteeism are taking a real hit? Yolanda Cholmondeley-Smith points out eight steps you can take to make a difference.

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Necktie
You finally made the gutsy move to run your own business. You are the boss, you make the decisions, right? Not necessarily, there is always some bully who will try and throw you off your throne. Here is how to deal with them.

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The trophy for The David Awards Supreme Winner
You've put the hard yards into getting your business where it is today. Now get the recognition you deserve! But hurry, entry for The David Awards closes on 12 August at 5 p.m.

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Many of us as owners of small Kiwi businesses struggle with promoting ourselves adequately. Even when we use marketing experts, we are the ones who know our business the best - so the more we can contribute to the process, the better.

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