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Getting your sales pitch just right

Do you hate a sales pitch? It seems we all do and Sean D'Souza says the key to a good sales pitch isn't the sales pitch itself
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Imagine you're a road roller. And there's a bit of a bump in the road. In fact, lots of bumps in the roads. As you rumble across the bumps, you've got this smug look on your face. Because you're pretty darned sure that the bumps have been smoothened, as you went over them. Now if you're a car... Ouch! You're going to go bumpity-bump, each and every time you hit those bumps, it's ouch, ouch, ouch and ouch! Kinda like making a sales presentation, or writing copy. You are moving smoothly, and then you've got to make a pitch. Oooh, bumpity bump! Jumping from education to a sales pitch is a big jolt. How do you minimise the jolt?

Nobody likes a sales pitch 
You know that. I know that. However, we do like to be persuaded. And a full on sales pitch kind of puts up a wall between you and your audience. So the key to the sales pitch isn't the sales pitch itself. It's the series of statements BEFORE you make the pitch that brings the emotion and logic for the customer to accept the pitch.

In Hollywood, they call it a segue
A segue (pron: seg-way) is something that creates a bridge. Imagine you're sitting in the cinema. It's a perfectly normal scene. Then the music changes. Suddenly you can hear a 'thump, thump, thump' heart-like sound. The music has suddenly become rather chilling. And without realising what's happening, your brain has moved onto the next scene which, as you guessed, will be chilling...and um, scary. The same concept works when you're making a pitch to a live audience. You need to create the segue that leads to your pitch.

Let's look at the construction of a segue 
And let's look at it with a real example:

When I'm presenting to the audience, I know that no matter how diligent I've been in teaching them the concepts of the Brain Audit, they're not going to be able to apply what I've just taught them. Why? Because learning isn't instant. Learning is like a language. You've got learn in layers. No matter how brilliant you are as a person, you can't get the depth of the concept in the first pass. So, why isn't learning instant? Because the layering in your brain has maximum impact only once a pattern is established. So first you learn one word in a language.

The brain has to recognise the pattern of that word before it moves on. Once it understands the pattern, then it learns more words. It recognises the pattern and then layers one over the other. If you've tried to learn a language, you'll know what I mean. First you learn words. Then you learn grammar. Then you string the sentences together. In effect, you're using patterns and layering. And only when this patterning and layering is repeated and has enough associations, are you able to implement a concept to good effect. So for those of you who've read the 'Brain Audit' you've gone through one layer and pattern. You've understood the concept. Then if you've gone over to the 'Applications of the Brain Audit' (which is next in the Brain Audit Series), you'll feel that the Applications of the Brain Audit seem superior to the Brain Audit. What's effectively happening is that layering and patterns are kicking in. Logically, the 'Applications of the Brain Audit' is what you'd find far more use for. Yet, if you skipped the Brain Audit and went straight to the 'Applications of the Brain Audit', you'd miss out the pattern and layering.

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About the author

Sean D'Souza's picture

Sean D'Souza is the driving force behind "PsychoTactics", and an expert on using an understanding of psychology to dramatically increase sales. 12 years ago, he joined an advertising agency called Leo Burnett. The skills he learnt while working with one of the best advertising agencies of the world took Sean on the heady road of copywriting, writing TV commercials (and how to do them in 5 seconds), graphic design, cartoons and web design. The underlying synchronicity was the constant search to find ways to communicate in the simplest, most effective manner. Sean - who is based in Auckland - now offers these skills to others through e-books such as his insightful "The Brain Audit", seminars, in his free newsletter and via his web site.